Terms and conditions

We would like to inform you that the Balearic Parliament has introduced a new tourist tax applicable to stays in tourist accommodations located on the Balearic Islands. The tax will enter into force on the 1st July 2016 (Law 2/2016 on the taxation of tourist accommodation on the Balearic Islands).
The prices quoted are in euros and include the 10% Spanish VAT tax. The pound equivalent will vary according to the rate of exchange. The price is per apartment and includes mid-week maid service, linen, bath and hand towels, but not beach/pool towels. 
Beach towels can be hired from the Pims office for 5.00€.
As is the custom with holiday accommodation, the apartments are available from 14.00 hours on the day of arrival and must be vacated by 12.00 midday on the day of departure. If your flights do not coincide with these times we will try to arrange alternative accommodation whilst you wait to either move in or vacate. This is not always possible.
Phone, email us to find out about availability. Once it has been determined that we have an apartment for you and you are able to get flights for the agreed date, we will ask you to send a deposit with a booking form. Please do not return a booking form to us without confirming, by phone, e-mail, that we have availability.
To confirm a booking, 25% of the total apartment rental will be requested as a deposit. This amount will be deducted from your final payment.
Please note.

Cancellation Policy.

If you cancel your booking with us 63-50 days before arrival you will lose your deposit. If we can re-rent the apartment your deposit will be refunded.

If you cancel your booking with us 49-29 days before arrival you will have top pay 30% of the rental cost.

If you cancel your booking with us 28-15  days before arrival you will have to pay 70% of the rental cost.

If you cancel your booking with us 14 or fewer days before arrival you will have to pay 100% of the rental cost. .

The balance will be due on arrival. Please remember that we work in Euros, and what you pay in pounds will depend on the rate of exchange prevailing. You can pay in either sterling or euros, cash, credit card.

Receipt of any deposit shall not constitute acceptance of any booking: a binding contract exists where we issue a confirmation letter.

Bookings cannot be accepted from persons less then 18 years of age. We reserve the right to refuse a booking without any given reason.

If you have any queries you can contact us by e-mail, or telephone. 

Can You choose a particular apartment?

Each apartment is privately owned. We have to work around the weeks that the owners book for themselves for family and friends. Quite often this can be last minute, in which case, if we can, we will move the client to another apartment. Also flights come in everyday to Ibiza from all over Europe. We try to stick to Saturday bookings in the height of the season, but in order to avoid gaps between bookings we often have to move the bookings around to dovetail the dates. This is to give the owner maximum rentals in a very short season. We try to respect requests as much as we can, however, we can’t guarantee 100% which apartment will be finally allocated.

In compliance with the current legislation on the Protection of Personal Data, we inform you that the personal data you provide by filling in the electronic registration form that appears on this page will be collected in files whose responsible is:
PIMS HOLIDAYS S. L.

By virtue of the provisions of said legislation, the holder of personal data may exercise his / her rights of access, rectification, deletion, opposition, treatment limitation, data portability and not being the subject of automated individualized decisions, including the preparation of profiles, writing to:

PIMS HOLIDAYS S. L.
Pueblo Espárragos-C / Monte Calvario 10
07849 – Cala Llonga (Santa Eulalia)

or by email to the address info@pimsholidays.com indicating in the subject the legend “DATA PROTECTION”.
The fact that you do not enter the personal data that appear on the registration form as mandatory may have the consequence that we can not meet your request.
We ask that you immediately notify PIMS HOLIDAYS S. L. of any modification of your personal data so that the information contained in our files is always up-to-date and does not contain errors. Likewise, with the acceptance of this legal notice, you acknowledge that the information and personal data collected are accurate and true.
The collection of your personal data is for the purpose of maintaining business relationships arising from the provision of intermediation services in the rental and sale of apartments and transmit advertising of other products and services, notices and offers and, in general , information of a commercial nature of interest to PIMS HOLIDAYS SL The treatment is lawful based on, at least, one of the following conditions:
a) the interested party gave his consent for the processing of his personal data for one or several specific purposes;
b) the treatment is necessary for the execution of a contract in which the interested party is a party or for the application at the latter’s request of pre-contractual measures;
c) the treatment is necessary for compliance with a legal obligation applicable to the controller.
We also inform you that our server will send to your computer a file (‘cookie’), which will give us information about the chosen language and other navigation options of the pages you visit through www.pimsholidays.com. In any case, you have the possibility to configure your computer in a way that rejects the installation of these ‘cookies’.
PIMS HOLIDAYS S. L. undertakes to treat your personal data in a completely confidential manner and to use them only for the purposes indicated.
We inform you that PIMS HOLIDAYS S. L. has adopted the legally required security measures in its facilities, systems and files required by the legislation on data protection. Likewise, the person in charge of the file guarantees the confidentiality of the personal data, although it will disclose to the competent public authorities the personal data and any other information that is in their power or accessible through their systems and is required in accordance with the applicable legal provisions.
The owner of the data responds, in any case, the veracity, accuracy, validity, authenticity and relevance of the personal data provided.
Legal information
In accordance with the provisions of article 10 of Law 34/2002, on Services of the Information Society and Electronic Commerce, all our clients, users and visitors are informed about the legal information related to the company that owns the site. web located at the Internet address:

www.pimsholidays.com
Business Name: PIMS HOLIDAYS S. L.
Fiscal address: Pueblo Espárragos-C / Monte Calvario 10
C.I.F. (Tax Identification Code): B07212129
Mercantile Registry: Mercantile Registry of Eivissa, volume 27, book 27, folio 181, section 8, sheet IB-270.
Privacy Policy (in contact pages)
In compliance with the Law of Services of the Information Society and Electronic Commerce and the current legislation on the Protection of Personal Data, we inform you that your data will become part of a database of ownership of PIMS HOLIDAYS SL whose purpose is the maintenance of commercial relations, as well as transmit advertising of other products and services, notices and offers and, in general, commercial information of interest to PIMS HOLIDAYS SL The treatment is lawful based on, at less, one of the following conditions:
a) the interested party gave his consent for the processing of his personal data for one or several specific purposes;
b) the treatment is necessary for the execution of a contract in which the interested party is a party or for the aplication at the request of this pre-contractual measures, c) the treatment is necessary for compliance with a legal obligation applicable to the person responsible for processing.These personal data will be treated in accordance with the provisions of the current legislation on Protection of Personal Data . The interested party may exercise their rights of access, rectification, deletion, opposition, limitation of processing, data portability and not to be subject to automated individualized decisions, including the preparation of profiles, with respect to their personal data contained in the aforementioned base of data by writing to: PIMS HOLIDAYS SLPueblo Espárragos-C / Monte Calvario 1007849 – Cala Llonga (Santa Eulalia) or by email to info@pimsholidays.com indicating in the subject the legend “DATA PROTECTION”.

Cookies policy.

Introduction and concept of cookie.
In compliance with the provisions of section two of article 22 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, with this document PIMS HOLIDAYS SL, hereinafter THE COMPANY, aims to make you aware of what cookies are, their function, usefulness and necessity, so that you can make decisions freely about their acceptance or not. In spite of this, you are explicitly informed that there may be cookies that are necessary for communications between your computer and the network, as well as to provide the services expressly requested by you, being in both cases exempt from compliance with the obligations established in said Article.
A cookie is simply a file with an anonymous code that is downloaded to your computer when you access certain web pages. These small files allow a web page, among other things, to store, record and retrieve information passively on the browsing habits of a user or their team on the website. This information can allow knowing the place from which you access, the connection time, the type of device from which you access (fixed or mobile), the operating system, the browser, the most visited pages and the number of clicks made among others user behavior data on the Internet.
You can disable cookies in your browser and delete them at any time. However, you should know that although the website is accessible without the need for cookies to be activated, disabling it may prevent its correct functioning.
Types of cookies
Cookies are classified into the following categories according to their functions:
• Strictly necessary or technical cookies: These are those that allow the user to browse through a web page, platform or application, as well as the use of different options or services that exist in it.
• Personalization cookies: These are the ones that allow the user to configure some general characteristics that will access the service (language, browser type, etc.).
• Analysis Cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. These are used to analyze the activity of the sites or applications accessed by the user, as well as to create navigation profiles that can be used to study improvements for users in those sites or applications.
• Advertising cookies: They are used for the management of advertising spaces that the owner of the web or application has included in them.
• Advertising cookies based on behavior: They are those that allow the management of advertising spaces that the owner of the web or application has included in them, in the most efficient way possible. For this, it uses user behavior data stored in these cookies.
Use of cookies on the website.
We inform you in an express, precise and unambiguous way that the information obtained through the cookies that are installed on your computer, except those used for the personalization of navigation and technical issues, will not be used by us, since that we do not use analysis or advertising cookies of any kind. The recipients of the information obtained through the cookies that are installed on your computer will be the following entities:
• Headline
• Google
The intended purposes are those indicated in the following table
Cookie Holder Expiration date Functionality
PHPSESSID Owner Session This cookie is used by the PHP programming language to manage session variables stored on the web server. This cookies is essential for the operation of the web.
Qtrans_cookie_test Session Owner Responsible for the multi-language function of the web.

Revocation of the authorization for the use of cookies and browser settings
As we have already informed you, once the Cookies are installed you can, at any time, revoke your consent and eliminate them. For this, you can use the content and privacy configuration options available in the browser you are using during web browsing.
Cookies Policy Update and contact
This Cookies Policy may vary depending on the cookies used. We recommend you review this policy each time you access our website in order to be adequately informed about how and why we use cookies and may be aware of any change in the type of data collected.
If you wish to ask any questions about our Cookies Policy, or revoke the consent given previously, you can contact us.